Returns & Exchanges
At Erstwilder, we want you to be absolutely delighted with your whimsical treasures. If your order isn't quite right, we offer a 30-day return policy for most items in their original, unworn condition.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Carefully place your items back in their original Erstwilder packaging, ensuring all tags and gift boxes are included to prevent damage during transit.
Ship Your Package
Generate and print your return shipping label from the portal, then drop your package at any authorized postal service location.
Receive Your Refund
Once our team inspects your return, we will process your refund or exchange within 5-7 business days back to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing